Frequently Asked Questions

Find quick answers to common questions about ordering your Year 6 or Year 12 leavers apparel.

If you can’t find the information you need, please contact us and we’ll be happy to help.

Our standard minimum order quantity (MOQ) is 10 units for most apparel items. For certain programs or specialized garments, specific MOQs may apply. Please check with our team for exact requirements for your chosen style.

Production typically ranges from 4 to 8 weeks depending on the product (for example, 4–6 weeks for Year 6 Senior Polo and 6–7 weeks for Varsity Jackets and 7-8 weeks for Polycotton Jerseys). Production begins once sizes, quantities, artwork approval, and payment details are finalized.

Year 6 Essentials is our streamlined, budget-focused option offering the same premium fabric as the All-Inclusive package with a 6-week turnaround. The All-Inclusive package includes faster 4–5 week turnaround times, complimentary design services, and a free sizing set for orders of 25 units or more.

Yes, we offer sizing sets for schools to ensure every student finds their ideal fit before confirming the final order.

Sizing sets are free of charge for Year 6 All-Inclusive. For Year 6 Essentials, a sizing set service is available for a flat fee of $50.

For Year 12 programs with orders of 25 units or more, a complimentary sizing set is provided. We sends the sizing set directly to the school. You can also use our sizing chart.

Yes, you can request a quality sample to inspect fabric, construction, colours, and overall decoration quality. No deposit is required; we send the garment and the customer is responsible for returning it at their own cost.

Yes, we can set up a dedicated online ordering portal for your school where parents and students place and pay for their own orders directly via card or PayPal, simplifying administration for organizers.

Absolutely. Individual personalization including student first names, nicknames, and graduation numbers can be added according to your school's preferences.

We provide a digital roster/proof of all student names, nicknames, and sizes for the school organizer to review and officially approve before production begins.

Yes. All designs are fully customized to match your exact school crest, official PMS/pantone colours, and branding guidelines.

Yes, we regularly work with schools to integrate authentic Indigenous artwork into leavers apparel. Additional costs may apply depending on the artwork complexity.

Minor changes can be accommodated prior to final artwork sign-off. Once artwork is approved and the order moves into physical manufacturing, changes can no longer be made.

Once an order has entered production, late additions cannot usually be merged into the existing batch. Late students can typically be accommodated through a separate top-up order.

Yes, most products allow for additional top-up orders subject to minimum quantities, garment availability, and production schedules. Pricing depends on the quantity and timing of the top-up order.

Delivery is free to most Australian metro and regional school locations and is included in your quote. For certain remote areas, an additional freight charge may apply, which will be advised upfront.

You can request a quote by clicking the "Get a Quote" button on our website, submitting your product choices and estimated quantities, or emailing our team directly. All quotes are free, carry no obligation, and remain valid for 3 months.

To get started, provide your garment selection, school colours, logo/crest files (vector format preferred), and any specific text, year date, or themes you want incorporated.

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